Retirement Onboarding Specialist

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

Job Summary: Performs functions to assist NQ Project Managers for new non-qualified plans, including managing system and plan changes for existing plans.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Sets-up, modifies and maintains system functionality for new and existing clients across various systems as directed by NQ Project Managers and service teams.
• Works with NQ Project Managers to setup plan parameters and to prepare website and appropriate record keeping systems as needed for new plans.
• Assists NQ Project Managers in maintaining plan conversions and implementation checklists for new non-qualified plans.
• Performs complete and accurate requested plan / design changes for existing plans as directed by service team.
• Assists Enrollment Team in enrollment site review and enrollment data loads into the recordkeeping system.
• Utilizes Product Support workflow system effectively and report status of all work projects to manager as requested.
• Works with manager to identify problems and improve efficiencies relative to servicing non-qualified plans.
• Assists in coordination of plan deconversions. Works with Trading, Client Services and other departments as necessary to ensure common understanding of requirements and customer expectations.
• Writes reports, business correspondence, and procedure manuals.
• Effectively presents information and responds to questions from managers, clients, customers, and the public.
• Consistently meets and/or exceeds performance expectations, working under pressure in a very fast paced, demanding environment, continuously under tight deadlines
• Focuses on learning in everyday activities and events
• Collaborates with and openly shares knowledge with colleagues
• Regular, reliable, and punctual attendance

Management Responsibilities

• None

Required Education, Experience and Certificates, Licenses, Registrations

• 3 to 5 years in the retirement plan industry; or equivalent combination of education and experience.
• In-depth knowledge of retirement plan industry.

Preferred (but not required) education or skills for this role

• Bachelors degree from four-year college or university is preferred

Competencies

• Analytical
• Detail oriented
• Excellent verbal and written communication skills
• Fostering team work
• Independent
• Integrity
• Judgement
• Planning and organizing
• Problem solver
• Thoroughness

TRAVEL: Up to 5%.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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