Student Support Coordinator

Student Support Coordinator - Multiple Remote Positions

Since 1934, Empire Beauty School has been educating future beauty professionals in the art of cosmetology. From its Home Office in Pottsville, Pennsylvania, Empire Beauty School continues providing high-quality education and training to future beauty professionals for rewarding careers in the beauty industry. The goal of every Empire Beauty School employee is to support students through every phase of their education, graduation, and career placement. Providing opportunities for others and maintaining excellence in education is the cornerstone of the company and has been from the beginning.

About the Position:

Empire Beauty School is seeking multiple Full-Time Remote Student Support Coordinators as we expand our Customer Contact Department. Our Student Support Coordinators are the first step in our admissions process by supporting prospective cosmetology students who have contacted us directly. In this role, you will be responsible for setting up appointments for prospective students to visit one of our schools. This position requires customer focus and an ability to overcome objections. Join us today and be part of a team dedicated to creating opportunities for people to improve their lives!

This is a full-time remote position, which requires the ability to work a varying schedule that includes days, nights, weekends, and holidays. The hourly pay rate is $16.00.

Candidates for this position must reside within one of the following states: NY, NC, MD, VA, MA, ME, RI, NJ, PA, IL, OH, IN, KY, TN, GA, FL, AZ, CO, MN, WI, or MI.

• Exceptional customer service, active listening, and good verbal and written communication skills.
• Engaging in active listening with callers, confirming or clarifying information to build strong connections with prospective students.
• Ability to ask probing questions, respond effectively and accurately to overcome objections, and ensure prospective students feel supported.
• Outgoing friendly personality.
• Ability to manage many different personality types.
• Computer Knowledge.
• The ability to work a varying schedule including evenings, weekends, and holidays.
• A laptop or desktop with Win 10 or higher (cannot be a MAC or Chromebook).
• A minimum internet download speed of 20 Mbps.

• 401K, medical, dental, vision, and more
• Generous paid time off
• Paid Holidays