Identity and Access Management Analyst

Position Description: Valiant Solutions is seeking an Identity and Access Management Analyst to join our rapidly growing and innovative cybersecurity team!
Are you an ICAM Analyst with either Sailpoint or CyberArk experience? Want to help manage and support a growing identity and access management toolset for our large government customer? This is an exciting opportunity for you to help maintain and improve an IAM program that spans a modern cloud environment. The successful candidate will have experience supporting and administering IAM workflow, authentication, and privilege management solutions. The successful candidate will have experience supporting day-to-day tooling operations and configuration changes, along with working with the implementation team to update documentation. The successful candidate will also be familiar with common ticketing systems such as ServiceNow. Any additional or minor development skills are welcome as well.
Candidates will join a fast-paced and creative cybersecurity team. Valiant Solutions is a company that cares about its employees- weve been named one of the Best Places to Work in the Washington DC area TEN years in a row! If you are interested in learning more about Valiant and this opportunity, we invite you to apply now!
This position allows for 100% remote work. Remote work necessitates a high-level trust in our employees and we strictly adhere to the details found below in our Remote Work Policy.
Required Experience

• At least one (1) year of configuration management experience with CyberArk or Sailpoint (IdentityNOW or IdentityIQ).
• At least five (5) years of IT experience and a Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical field, or at least seven (7) years of IT experience and no degree requirement
• Experience engineering solutions in both on-premise and cloud environments
• Ability to support the creation and maintenance of standard procedure documentation.
• Familiar with applications for access requests and provisioning and related configurations
• Basic Linux Systems Administration Experience
• Knowledgeable of security and systems standards for Access Management
• Experience troubleshooting applications and scripts by accessing and analyzing logs on Unix and Windows servers.
• Remediate failures of password rotations, password malfunctions, account creations, account changes, scheduling, etc.
• Experienced in working in IT Operations support team in enterprise environments
• Demonstrate advanced understanding of business processes, internal control risk management, IT controls, and related standards.

One of the following certifications and/or training are preferred.

• SailPoint Certified IdentityNow Engineer
• Completed IdentityNow Essentials Training

Responsibilities

• Support updates to IdentityNow operational artifacts such as governance groups, roles, and access profile configurations.
• Provide end-user support by resolving tickets for issues and bugs that need to be resolved through the use of ticketing tools like ServiceNow.
• Ability to troubleshoot basic scripts or code configuration for issues to pass on to an implementation team.
• Privileged Access Management Experience with CyberArk, including working with components such as Enterprise HA Vaults, CPMs, accounts, policies, safes, usages, and providers.
• Provide reports and metrics on tickets that were resolved periodically.
• Provide support for application certification campaigns that occur throughout the year using IdentityNow.
• Ability to write search queries in IdentityNow and support end users for reports.
• Ability to document changes, process documentation for end users, and coordinate with an implementation team.
• Interfaces with the design and implementation engineers and architects so that any problems arising during a support or bug can be resolved in accordance with the fundamental design concepts and user needs and constraints.
• Creates detailed design documentation and supports the development of compliance documentation.
• Participate in technical meetings with customers’ technical specialists.
• Provide Tier 2/3 support for incidents relating to security tools/solutions.
• Provision/ De Provision User Access Across Multiple Platforms.
• Management of CyberArk Suite, including but not limited to provisioning for Enterprise Password Vault. Account Rotation, Onboarding, and General Diagnostics.
• Coordinate system and application configuration and management tasks.
• Coordinate integration services, product updates, and change requests.
• Respond promptly to server and client-server application performance and/or availability issues.

About Valiant Solutions Valiant Solutions is a security-focused IT solutions provider with public clients nationwide. We are a HUBZone small business and we encourage all candidates who live in a HUBZone to apply. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology’s Fast 50, and Washington Business Journal’s Best Places to Work in the D.C. area, Valiant Solutions prides itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance. We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you’ll learn to think quickly on your feet and expand your own personal and professional skill set. Our management team will inspire you to consider new perspectives and challenge you to become a better practitioner in the fast-paced industry of IT security. We hire people we respect – and we trust them to deliver results leveraging their expertise. If you would enjoy working in a dynamic environment as part of a stellar team of professionals, then we invite you to apply online today.
Benefits Snapshot (includes, but not limited to) Valiant pays 99% of the Medical, Dental, and Vision Coverage for Full-time Employees Valiant contributes 25% towards Health Coverage for Family and Dependents 100% Paid Short Term Disability and Life Insurance Policy for Full-time Employees 100% Paid Certifications 401K Matching up to 4% Wellness & Fitness Program Paid Time Off Paid Time On – 40 hours to pursue innovation Valiant University – Online Education and Training Portal Reimbursement for Public Transit and Parking FSA programs for: Medical Costs, Dependent Care, Transit, and Parking Referral Bonuses
The salary range for this position is a general guideline and not a guarantee of compensation or salary. It has been benchmarked in relation to the scope of the role, market rate, and internal equity. The salary for this role is expected to be in the $84,900 - $125,500 range. Where a candidate falls within the band can be determined based on one or more of the following: skillset, experience level, achievements, education, geographic location, security clearance, involvement in corporate tasks, and other non-discriminatory factors. In addition to the base salary, this role will include benefits as described above. Valiant reserves the right to adjust the salary range, experience requirements, and position responsibilities at any time without prior notice.
Remote Work Policy Remote work necessitates a high level of trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that align with those of their coworkers and Valiants clients. In alignment with Valiants inclusive and engaging environment, cameras are encouraged and can be required to be on during virtual video conferences. Additionally, in alignment with the Office of the Inspector General’s effort to eliminate conflicting employment, all Valiant employees are required to disclose any current or future outside employment engagements. During onboarding and throughout employment, employees must disclose any current activities or intent to engage in outside employment or other professional activities and obtain written approval. Employees may not solicit or conduct any outside business during core business hours for Valiant Solutions and our clients.
Equal Employment Opportunity Valiant Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), religion, age, marital status, sexual orientation, military/veteran status, physical or mental disability, genetic information/history or any other personal characteristic protected by law.
Physical Demands Sitting or standing at a desk for prolonged periods of time and consistent operation of a computer. Frequent communication and exchanging of accurate information via electronic communication, phones, and in person. Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Authorization to Share Resume and Personal Information By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well as, personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.