Client Onboarding Specialist (REMOTE OPPORTUNITY)
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the DISA Global Solutions with the position of Client Onboarding Specialist (REMOTE OPPORTUNITY) - DISA Global Solutions which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Client Onboarding Specialist (REMOTE OPPORTUNITY) - DISA Global Solutions below matches your qualifications. Good Luck: D
When you join the DISA family you join an industry leader that more than 27 of fortune 500 companies use With a rich history of IT innovation we have more ...
Department: DCM Reporting - Palmer location
Reports to: DCM Reporting
FLSA Status: Non-Exempt
Company Information:
DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year.
DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.
Position Summary: Entry Level position interacts with contractors and operators daily and provides excellent and prompt customer service by ensuring that contractors/subcontractors are meeting the regulatory guidelines requested by owner/operator. Will assist with billing in conjunction with the Department Manager and escalated issues as needed.
Qualifications required:
- High school diploma and two (2) years of billing and or auditing experience
- Intermediate skill level Microsoft excel, and Microsoft outlook and PowerPoint.
- Excellent attention to detail
- Auditing company compliance documents
- Typing 50wpm with 99% accuracy or Data Entry 8,000 KPH with 99% accuracy.
- Experience in DOT compliance
- Experience in a busy office environment
- Understanding of DOT drug and alcohol regulations
- Answers incoming phone calls, emails and voice messages assisting clients
- Helping customers complete their account setup and implementation.
- Ensuring a smooth adoption of the product.
- Solving arising customer problems in a timely manner.
- Enhancing user engagement with educational materials and contextual onboarding flows.
- Leveraging feedback for continuous improvement of the onboarding process.
- Working with the customer success team to build strong relationships with existing users.
- Developing metrics to understand if the implementation is successful or not.
- Reviewing client application to determine which applicants meet the criteria for new clients.
- Turnaround times could range from 3 days to 14 days for onboarding.
- Assist Lead Compliance Coordinator with onboarding billing.
- Prepare and review excel spreadsheets for company status.
- Reviews and Audits (Department of Transportation) DOT and NON-DOT contractor/ and or subcontractor’s drug and alcohol data with review of DOT and NON-DOT plans for accuracy.
- Send detailed mass email reminders to contractors/subcontractors.
- Perform administrative and other tasks as needed yearly updates/ prepare for client audits and on-site audits for contractors and subcontractors.
- Provide reliable home internet and consistent professional work environment conducive to production, learning, and interaction with clients and colleagues.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job the employee is regularly required to talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms.
WORK SCHEDULE - M - F- 8:30 a.m. - 5:00 p.m. EST
EOE/M/F/Vet/Disability
- Please Note: Your Actual Pay-Rate within the Pay Range will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at Recruitment.Recruitment@disa.com.
Information :
- Company : DISA Global Solutions
- Position : Client Onboarding Specialist (REMOTE OPPORTUNITY)
- Location : Remote
- Country : US
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Client Onboarding Specialist (REMOTE OPPORTUNITY) job info - DISA Global Solutions Remote above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Client Onboarding Specialist (REMOTE OPPORTUNITY) job info - DISA Global Solutions Remote in 18-02-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 18-02-2024
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