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Supervisor, Rapid Response and Refund Team

Allied Benefit Systems, LLC | Remote | US

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Supervisor Rapid Response and Refund Team POSITION SUMMARY The Supervisor Rapid Response Team RRT and Refund is responsible for the timely assisting the ...

Supervisor, Rapid Response and Refund Team POSITION SUMMARY The Supervisor, Rapid Response Team (RRT) and Refund is responsible for the timely assisting the management team with monitoring and management of the daily work and other functions within the RRT and Refund Departments. Provides guidance and direction to team members. Develops and implements workflows as needed. The supervisor is the primary contact for handling and prioritizing any questions and issues from other departments. ESSENTIAL FUNCTIONS
  • Oversees work activities and monitors workflow to ensure systems and procedures are documented, training material is developed and maintained, and reports are generated to meet business needs.
  • Motivates team members to ensure efficient and effective operational outcomes.
  • Leadership responsibilities include training staff, planning, assigning and directing work, appraising performance, rewarding and counseling employees, addressing complaints, and resolving problems.
  • Monitor inventory and turn-around times.
  • Conducts weekly meetings with team to ensure tasks and projects are completed timely.
  • Work with various departments to handle issues that arise in a timely manner.
  • Supporting other duties and projects as assigned by management.
  • Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent.
  • Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed.
  • Actively engage, coach, counsel and provide timely, and constructive performance feedback.
  • Performs other related duties as assigned.
EDUCATION
  • Bachelor’s Degree or equivalent work experience required.
EXPERIENCE AND SKILLS
  • At least 5 years claims processing experience, preferably on the QicLink claims processing system required.
  • Minimum of 5 years of group health insurance and benefits experience required.
  • Must possess demonstrated leadership potential
  • Must be proficient in Microsoft Word, and Excel and have the ability to learn Microsoft Access.
  • Must have excellent written and verbal communication skills.
  • Must have strong analytical skills.
  • Must have knowledge of CPT and ICD-10 coding terminology.
POSITION COMPETENCIES
  • Accountability
  • Communication
  • Action Oriented
  • Timely Decision Making
  • Building Relationships/Shaping Culture
  • Customer Focus
PHYSICAL DEMANDS This is a standard desk role – long periods of sitting and working on a computer are required. WORK ENVIRONMENT: Remote The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Information :

  • Company : Allied Benefit Systems, LLC
  • Position : Supervisor, Rapid Response and Refund Team
  • Location : Remote
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Supervisor, Rapid Response and Refund Team job info - Allied Benefit Systems, LLC Remote above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Supervisor, Rapid Response and Refund Team job info - Allied Benefit Systems, LLC Remote in 09-03-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 09-03-2024

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