Client Sales Advocate (Inside Sales)

Sangoma | Remote | US

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Sangoma Technologies Corporation TSX STC Nasdaq SANG is a leading provider of managed cloud-based communications and technology solutions for businesses ...

Client Sales Advocate Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) is a leading provider of managed cloud-based communications and technology solutions for businesses worldwide. Focused on the small and medium business segment, Sangoma provides Enterprise-grade communications solutions at an affordable price, leveraging its commitment to service, innovation, its partner ecosystem, and its people. As a Client Sales Advocate, you will be pivotal in building and maintaining strong, long-lasting relationships, driving growth and revenue to your assigned client accounts, and ensuring alignment with the company’s goals and objectives. You’ll collaborate closely with cross-functional teams to achieve success, including channel sales, marketing, and product. Your Role:
  • Build and maintain strong, long-lasting relationships with key stakeholders within assigned accounts.
  • Understand customers business objectives, challenges, and pain points to position our solutions and drive adoption effectively.
  • Act as a trusted advisor, providing strategic guidance and best practices to help customers achieve their goals.
  • Monitor customer satisfaction and loyalty, addressing any issues or concerns promptly and effectively.
  • Identify opportunities for upselling and cross-selling additional services or upgrades to existing customers.
  • Collaborate with the sales team to develop account plans and strategies to maximize revenue growth.
  • Drive renewal activities and negotiate contract renewals to ensure customer retention.
  • Meet or exceed quarterly and annual sales targets for revenue expansion.
  • Maintain accurate and up-to-date records of customer interactions and sales activities in CRM systems.
  • Work closely with internal teams, including Sales, Marketing, Product Development, and Customer Support, to ensure a seamless customer experience.
  • Provide feedback to the product development team based on customer insights and market trends.
  • Serve as a voice of the customer, advocating for their needs and requirements within the organization.
Your Background
  • 2-5 years of previous inside sales or account management experience.
  • A proven track record of customer success, account management, or sales roles within the technology or managed services industry is highly desired.
  • A deep understanding of UCaaS, CCaaS, Connectivity, SD-WAN, and Managed Networking and Security solutions is a plus.
  • Strong communication, negotiation, and presentation skills.
  • Ability to effectively manage multiple accounts and prioritize tasks in a fast-paced environment.
  • Experience using CRM software (e.g., Salesforce) and proficiency in GSuite.
  • Self-motivated with a passion for driving customer satisfaction and revenue growth.
  • Successfully meet or exceed monthly sales quotas.
  • Professional written and verbal communication skills.
Join our team and play a vital role in reshaping Sangomas future of relationships and sales. Please apply now to be part of a dynamic and innovative company dedicated to delivering exceptional value to our clients. What We Offer:
  • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
  • Matching 401K program
  • Flexible PTO plan & Company Holidays
  • Subsidized onsite healthy food choices
  • Entrepreneurial work environment partnered with high-growth career opportunities
Are you ready to directly impact the company and be rewarded for your performance? Are you prepared to take on a new challenge? Sangoma is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Must be authorized to work in the United States full-time for any employer. No agencies or third party resumes, please. Sangoma is an Equal Opportunity/ Affirmative Action employer.
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Information :

  • Company : Sangoma
  • Position : Client Sales Advocate (Inside Sales)
  • Location : Remote
  • Country : US

How to Submit an Application:

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Post Date : 09-03-2024