Multi Month Rental Specialist

A Day in the Life: 

The Multi Month Rental Specialist supports billing for customers on long-term rental contracts, including assisting in credit authorizations. This role provides an excellent customer experience over the phone and through email by answering questions and researching billing issues. The Specialist will use their attention to detail to effectively document interactions and enter administer long-term rental billing.

We expect the starting wage to be around $16.83/hr. 

What Youll Do: 

• Run regular reports and take appropriate actions to resolve issues related to long-term billing and credit authorizations. 

• Maintain internal security tax and fees billing tables in internal system for SOX compliance and billing accuracy. 

• Process Multi Month refunds, billing, and associated fees, including reconciling final Multi Month bill across systems.  

• Research and document customer and account questions or discrepancies. 

• Partner with departments to address unique or sensitive issues. 

• Other duties as assigned. 

What Were Looking For: 

• High School or equivalent 

• Basic working knowledge of Microsoft programs, specifically Word and Excell 

• Strong verbal and written communication skills 

• Excellent customer service and telephone skills/experience 

• Excellent organizational skills and ability to handle multiple tasks 

• Strong attention to detail 

• Ability to work independently and as part of a team  

What Youll Get: 

• Up to 40% off any standard Hertz Rental 

• Paid Time Off 

• Medical, Dental & Vision plan options 

• Retirement programs, including 401(k) employer matching 

• Paid Parental Leave & Adoption Assistance 

• Employee Assistance Program for employees & family 

• Educational Reimbursement & Discounts 

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness 

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more 

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique. 

EOE, including disability/veteran

Information :

• Company : Hertz
• Position : Multi Month Rental Specialist
• Location : Oklahoma City, OK
• Country : US