Technical Analyst

Job Description: The Technical Analyst (TECANL) collaborates across teams to transform business requirements into system solutions.

Core Responsibilities

• Works with Business Analyst to interpret customer and business needs and translate them into application, system, technical, and operational requirements.
• Participates in requirements sessions to document, test, and manage technical needs.
• Coordinates with business and external partners (Field Operations, Customer Care, vendors) to support full application lifecycle.
• Communicates technical and business aspects of work across team members.
• Assesses impact on existing applications and databases based on new requirements.
• Contributes development input to architects/engineers during the analysis phase.
• Provides time and resource estimates to project manager for technical tasks.
• Collaborates with technical teams to ensure comprehensive solution design.
• Works with QA to verify results of testing and bug fixes.
• Partners with Development and QA teams for smooth application implementation.
• Develops documentation including processes, procedures, training guides, and service materials.
• Engages in peer reviews of solution design documentation.
• Evaluates vendor documents (e.g., functional specifications, field layouts) for compatibility with requirements.
• Generates reports and metrics on key service-level indicators.
• Understands and applies architectural standards across domains: business, information, application, technology.
• Creates conceptual, logical, and physical representations of enterprise information.
• Identifies architectural implications from business requirements.

• BS/BA or Associates degree in a related discipline, or MS/MA/MBA or Law degree

• 0-2 years (BS/BA or Associates) or 0-1 year (MS/MA/MBA or Law) in a related field
• Certifications may be required in some areas

• Entry-level professional contributor on a project or team
• Supports larger or departmental projects with limited scope
• Performs tasks in compliance with procedures and protocols
• Resolves clearly-defined problems using basic data analysis
• Exercises judgment under supervision; may have a mentor
• Demonstrates grasp of professional principles and specialization
• May provide general guidance or training to junior support personnel

• self reliant & goal-oriented
• proficient in procedures
• technology adept ( strong computer skills )
• professionally developed / strong business acumen
• effective team collaborator

Information :

• Company : Eteam
• Position : Technical Analyst
• Location : Phoenix, AZ
• Country : US