Health Unit Coordinator

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation.  

Fairview Hospitals Newborn Intensive Care Unit (NICU) provides care to infants that need treatment to recover from severe illnesses and plays a vital role in nursing infants to thrive and achieve health weight post-birth. As a Health Unit Coordinator on this unit, you will be responsible for providing a high level of customer service to patients, families, visitors and other caregivers to promote and support positive patient experiences. You will also perform administrative and clerical duties to ensure efficient operational flow in their assigned department. In this role, you will thrive in a fast-paced healthcare environment, offering beneficial knowledge in critical care and other medical services you can use throughout your career.

This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future.

A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements.

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.  

• Respond to patient call lights and make rounds.   

• Assist with processing patient admissions, transfers and discharges.  

• Assist patients and families with wayfinding and direct them to available resources.  

• Assemble and maintain patient medical records and other documents related to patient care.  

• Handle various computer tasks, such as updating schedules and managing patient information.

• Coordinate and send out pages to physicians, especially during emergencies like traumas and strokes

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.  

Minimum qualifications for the ideal future caregiver include:   

• High School Diploma or GED  

• One year of experience in a customer service-related role  

• Experience with typing, computer training or equivalent coursework  

Preferred qualifications for the ideal future caregiver include:  

• College degree  

• Microsoft Office experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how were dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.

• Requires frequent data entry, standing and walking for extensive periods of time.

• Requires normal or corrected speech, hearing and vision.

• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Information :

• Company : Cleveland Clinic
• Position : Health Unit Coordinator
• Location : Cleveland, OH
• Country : US