Manager, Utilities (Plumbing)

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.

Manage maintenance personnel, activities, and budgets in assigned area of responsibility, including all labor and non-labor resources to maintain superior show quality and customer satisfaction. Support initiatives to continuously improve guest and employee safety.

• Manages all aspects of the facilities maintenance program within assigned area of responsibility, including planned,

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.

Manage maintenance personnel, activities, and budgets in assigned area of responsibility, including all labor and non-labor resources to maintain superior show quality and customer satisfaction. Support initiatives to continuously improve guest and employee safety.

• Manages all aspects of the facilities maintenance program within assigned area of responsibility, including planned, quick call, discretionary, and emergency repair work, as well as comprehensive asset life-cycle management. Develops and refines maintenance standards and maintains all OSHA and Universal Quality Standards
• Manage staff by providing leadership, coaching, mentoring, career development, performance management, and recognition
• Plans, prepares, and manages assigned capital and expense budgets
• Secure reliable and cost-effective contracted services via scope development, competitive bidding, and contract oversight
• Establish and maintain relationships across departments to ensure highest standards of guest experience, show quality, and operational readiness
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

• Associates Degree (AA) or equivalent from two-year college or technical school required
• Bachelors degree from a four-year college or university in management or technical discipline preferred.

• 7+ years experience of construction, operation, and maintenance management of a large (500+ acres) Theme Park.
• 5+ years of extensive experience in maintenance management of a Theme Park or other relevant experience is required with 5+ years of direct supervisory responsibilities
• Or equivalent combination of education.

• Maintenance Management Certification preferred.
• General Contractor license preferred.
• Technical Certification/License preferred.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE

Information :

• Company : Universal Orlando Resort
• Position : Manager, Utilities (Plumbing)
• Location : Orlando, FL
• Country : US