Senior Agency Operations Manager

At the Ralph Lauren Agency (RLA) the operations team is the central strategic partner within the Agency and to cross-functional partners across the company. Made up of project managers and production functions, this team manages the end-to-end lifecycle of projects, processes and initiatives—acting as the conductor, bringing the right people—across all disciplines and functions—together at the right time to bring our campaigns to life.

Sitting at the intersection of Project Management and Production, the Senior Manager of Agency Operations will oversee the operational effectiveness and efficiency of the Agency, driving strategy, managing teams, and optimizing processes. They will be responsible for four core components of our broader Agency operating plan.

1) Communications in the form of weekly status, monthly, and quarterly newsletters

2) Process development, documentation, and evolution

3) Data gathering, analysis, and reporting

4) Maintaining templates, tools + systems

This role requires a strong understanding of the creative process, resource and project management as well as a collaborative approach grounded in relationship building with expert communication skills.

Information :

• Company : Ralph Lauren
• Position : Senior Agency Operations Manager
• Location : New York City, NY
• Country : US