Supervisor Security- Full Time (Caesars Atlantic City)

ESSENTIAL FUNCTIONS:   Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction.  Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior.  Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction.  Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them.  Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.  Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely.  Takes personal responsibility for creating an atmosphere of luck.   

Directs and supervises activities in assigned zone, with the assistance of the Security force.  Trains Security personnel.  Coordinates regulatory procedures and company policies to ensure effective performance. Assists Security Shift Manager in Security functions to include scheduling, monitoring of alarms and reporting of disorder on premises. Ensures that posts in their zones are properly manned and that reliefs are provided. Evaluates performance of personnel under supervision. Conducts investigations as assigned. Maintains approved vendors list and keeps CCC exclusion list current and enforced. Maintains record of undesirable patrons, and maintains liaison with Law Enforcement Agencies-City, State and Federal, and provides testimony in court when required. Conducts background inquiries of new hires with law enforcement agencies.  Maintains liaison with Investigation Units of other Hotel/Casinos and local authorities. Operates motorized vehicle, i.e. company van. Participates in the supervision, operation and/or support of Caesars Multi-Casino Bad Beat system. 

The company reserves the right to amend this position to require a key license based on operational and/or business needs. Should a candidate not have an active key license at the time an offer of employment is made, the candidate would be given 30 days from their hire date to complete the entire key license application process. Failure to complete the key license process may result in separation of employment.  

  EDUCATION/SKILLS/EXPERIENCE: High school diploma, extensive professional and college level training. Leadership, supervisory and interpersonal skills.  Extensive supervisory level experience, and/or casino security experience, or combination thereof.  Investigating experience preferred.  Must have a valid NJ State Drivers License. CPR certification or the ability to obtain certification required. Must possess a valid New Jersey drivers license.

COMPENSATION & BENEFITS:

Starting Rate $47,500-$52,000

Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance **Benefits for union positions are subject to Collective Bargaining Agreement** 

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrahs Resort. Caesars Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrahs Resort, located in the Citys sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.   The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Information :

• Company : Caesars Entertainment
• Position : Supervisor Security- Full Time (Caesars Atlantic City)
• Location : Atlantic City, NJ
• Country : US