HOST/HOSTESS - NOODLE BAR (FULL TIME)

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Welcome every guest in order to improve guest satisfaction and to promote positive gust relations.
• Escort guests to their tables/booths in a courteous and friendly manner.
• Inspect dining area and set the table/booth when necessary.
• Practice and observe the safety rules and regulations in all dining areas.
• Responsible for all comps and reservation sheets.
• Run all the required reports for the server, the micros cashier report and the batch report from the credit card machine.
• Present check and collect settlement for all necessary items.
• Serve efficiently between 25-35 guests per half-hour.
• Complete all opening and closing side duties.
• Stock areas with all necessary items, during the shift at well as the end of the shift.
• Maintain cleanliness of all dining areas.
• Ring all financial transactions accurately.
• Follow all policies and procedures regarding alcohol.
• Responsible for abiding to all cash handling policies and procedures.
• Pick up and return bank and revenue to and from cage or cash room.
• Accurately verify all banks received and returned from cage or cash room.
• Take reservations when necessary.
• Be knowledgeable of events.
• Other departmental related duties and assignments as directed by management.

NON-ESSENTIAL FUNCTIONS:

• Attend seminars when needed.

KNOWLEDGE OF: 

• Must have the ability to anticipate guest and employee needs.
• Must have good communication skills and maintain friendly personable attitude at all times. 

ABILITY TO:

• Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.
• Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.
• Ability to lift and carry up to 25 lbs.  
• Must have the ability to withstand noisy and smoke-filled environments.

Information :

• Company : Seminole Gaming & Hard Rock
• Position : HOST/HOSTESS - NOODLE BAR (FULL TIME)
• Location : Rockford, IL
• Country : US