Manager Media Relations at CSX Corporation

Job Description:

Latest Job Information from Company CSX Corporation as position Manager Media Relations. If Job Vacancy Manager Media Relations in Jacksonville, FL matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from CSX Corporation as the position Manager Media Relations below matches your qualifications.

Job Summary

The Media Relations Manager plays a critical role in protecting and strengthening CSX's reputation through proactive storytelling and rapid, disciplined response. This position requires proven experience in crisis communications — including media response, issue management, and real-time decision-making in a highly regulated industry. The manager will handle a day-to-day media relations portfolio with a focus on local, trade, and industry press, while also being a frontline contributor in crisis response. Candidates must work collaboratively with other business units and departments, and be comfortable working under pressure, adapting quickly to evolving situations, and representing CSX with accuracy and professionalism.

Primary Activities and Responsibilities

• Serve as a company spokesperson for local, trade, and community-focused media inquiries, conducting background briefings, issuing statements, and managing day-to-day press interactions.
• Play a frontline role in crisis communications, including:
  • Participating in 24/7 on-call media rotation.
  • Traveling to incident sites to support media response.
  • Drafting crisis statements, Q&As, and talking points in real time.
  • Coordinating with cross-functional teams (Operations, Legal, Government Affairs, Risk, etc.) to ensure consistent and accurate messaging.
• Develop and execute media strategies that highlight CSX's core business strategies.
• Monitor media coverage and provide timely analysis to leadership during both routine and high-profile events.
• Support planning and execution of media events, including logistics, messaging, and reporter engagement.

Minimum Qualifications

• Bachelor's degree in communications, public relations, journalism, or related field.
• 5+ years of relevant experience in media relations, public relations, or corporate communications (corporate or agency).
• Demonstrated experience in crisis communications (either as spokesperson, responder, or direct support role).
• Ability to operate effectively in high-pressure environments with incomplete or rapidly changing information.

Preferred Qualifications

• Crisis communications certifications (e.g., FEMA ICS/NIMS, PIO training, emergency response coursework).
• Experience in transportation, infrastructure, or other highly regulated industries.
• Strong media contacts in regional, trade, or local outlets.
• Familiarity with media monitoring tools and digital content distribution.
• Support emergency response and crisis management and act as Public Information Officer as required. Occasionally be available for extended work hours outside of standard business hours, call-out support as needed, and participate in our emergency response team and on-call rotation.

Knowledge and Skills

• Strong writing and editing skills, with the ability to deliver accurate, clear messaging under deadline.
• Deep understanding of current media landscape, including dynamics during crisis situations.
• Effective decision-making with limited information.
• Ability to maintain composure, credibility, and professionalism in high-stakes situations.
• Strong interpersonal and cross-functional collaboration skills.

Job Requirements

• Willingness to serve in on-call media rotation, including after-hours and weekends.
• Ability to travel on short notice to support incident response or media events.
• Comfortable working in outdoor and challenging environments during incident response.

CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists. 

CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on Facebook X LinkedIn Instagram   YouTube

Closing Statement

At CSX, two of our five Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. Click here to view the OFCCP pay transparency provision information.

CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.

This role offers an annual salary range based on experience and qualifications. In addition to base salary we provide an annual bonus opportunity. 

At CSX, we prioritize valuing and developing employees, as well as operating safely. We are committed to offering our team members competitive compensation, a comprehensive benefits package, and unlimited growth opportunities. Our benefits support financial, physical, emotional, and social well-being, with health plans, wellness programs, and customizable coverage options. Learn more about our benefits here. 

Job Info:

• Company: CSX Corporation
• Position: Manager Media Relations
• Work Location: Jacksonville, FL
• Country: US

How to Submit an Application:

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