Administrative Assistant

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industrys most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

We are seeking a detail oriented and service-driven Administrative Assistant to join our team. In this role you will support a growing group of 80+ investment bankers - by managing their expense reports, providing phone support, coordinating travel, and offering responsive, thoughtful support that makes their days easier. The ideal candidate thrives on supporting others, maintains professionalism under pressure, consistently goes the extra mile to provide excellent customer service, and brings a proactive approach to an ever-evolving service and industry. This is more than just a task-based role - were looking for someone puts the client experience at the center of everything they do.

Shift: Monday-Friday, 8am-4pm MST (Hours change with daylight savings)

This role is hybrid (3 days in office, 2 days remote)

What Youll Do:

• Process and review a high volume of expense reports with accuracy and care
• Provide responsive, friendly, solutions-focused phone and email support
• Coordinate domestic and international travel arrangements including flights, hotels, and ground transportation
• Respond to last minute travel requests with speed, professionalism, and precision
• Serve as trusted point of contact for bankers, supporting their administrative needs with a focus on accuracy and customer service
• Collaborate cross-functionally to resolve issues and ensure a seamless experience for bankers
• Ensure compliance with internal policies and follow up on any discrepancies
• Identify opportunities for process improvement and enhance service quality
• Maintain confidentiality, professionalism, and a positive attitude in all interactions

Who You Are:

• Detail-oriented and organized, with a strong sense of follow-through
• Brings a positive, proactive mindset and a genuine desire to help others
• Communicates with warmth, clarity, and professionalism - always aiming to support, not just respond
• Comfortable managing multiple priorities in a fast-moving environment
• Maintains discretion, professionalism, and a client-first attitude
• Takes ownership, solves problems quickly, and looks for ways to improve processes

Preferred Experience:

• Experience in customer service or administrative support in finance, banking, corporate support
• Familiarity with expense reporting tools such as Concur, SAP, or similar platforms
• Experience booking and managing domestic and international travel
• Prior experience supporting large teams or working in a fast paced environment

RRDs current salary range for this role is $51,400 to $76,100/year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRDs benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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RRD is an Equal Opportunity Employer, including disability/veterans

Information :

• Company : RR Donnelley
• Position : Administrative Assistant
• Location : Hybrid work in Phoenix, AZ
• Country : US