Front Desk

Job SummaryWe are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet guests warmly and assist with check-in and check-out procedures.
• Manage phone systems to handle incoming calls, inquiries, and reservations.
• Maintain accurate records by filing documents and updating guest information in the system.
• Perform data entry tasks with precision, ensuring all information is up-to-date.
• Provide administrative support as needed, acting as a personal assistant to management when required.
• Utilize Google Suite and other office software to manage schedules, communications, and reports.
• Address guest concerns promptly and professionally, ensuring a high level of satisfaction.
• Collaborate with other departments to ensure seamless operations and guest experiences.

Requirements

• Proven experience as a Front Desk Agent or similar role is preferred but not mandatory.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Proficiency in computer literacy, including familiarity with office software such as Google Suite.
• Excellent communication skills, both verbal and written.
• Ability to handle multiple phone lines and maintain professionalism under pressure.
• Attention to detail with strong data entry skills.
• A positive attitude and a commitment to providing outstanding customer service.

Join our team as a Front Desk Agent where your contributions will be valued, and your career can flourish in a supportive environment!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.58 per hour

Expected hours: 15 - 30 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift

Ability to Commute:

• Beverly, MA 01915 (Required)

Ability to Relocate:

• Beverly, MA 01915: Relocate before starting work (Required)

Work Location: In person

Information :

• Company : Taku sushi bar
• Position : Front Desk
• Location : Beverly, MA
• Country : US