Teller

Job Summary: Responsible for delivering quality service to First US Bank customers through accurate and efficient handling of various types of financial transactions. Performs additional duties as assigned. Primary Responsibilities / Job Duties:

• Process customer transactions, including deposits, withdrawals, official checks, account transfers, loan payments, check and debit card orders, stop payments, and other types of requests.

• Maintain knowledge of First US Bank products and services; identify customer needs and develop appropriate referral opportunities through strong customer relationship skills.

• Educate customers on the use of First US Bank digital banking platforms and delivery channel alternatives for their financial interactions.

• Answer branch calls promptly, professionally, and courteously; address customer inquiries; take accurate and complete messages when necessary.

• Perform daily branch operation tasks, including balancing cash drawer, vault, and ATM/ITMs, processing night deposits, ordering currency and coin shipments, completing currency transaction reports, scanning documentation, and other types of activities.

• Adhere to established policies and procedures; Maintain security and confidentiality of customer information; Demonstrate sound judgment within established limits.

• Participate in and complete all required compliance training, including BSA/AML, as well as other internal and external training programs.

• Participate in training new teammates as needed.

• Perform additional duties as assigned.

Position Requirements:

• High school diploma or equivalent required
• Previous customer service and cash handling experience in a financial institution or retail setting preferred
• Strong mathematical skills; ability to accurately balance transactions
• Ability to operate bank software programs and standard office equipment; proficient typing skills
• Ability to maintain focus and attention to detail
• Effective communication skills, both written and oral
• Friendly and courteous demeanor; interpersonal skills necessary to professionally interact with customers and coworkers
• Ability to work cooperatively in a team environment

Working Environment / Physical Demands: Work is performed in a professional office environment and requires the ability to operate standard office equipment and keyboards. Prolonged periods sitting at a desk and working on a computer. May require the ability to lift files, bend, reach, walk or maneuver around the bank. Must be able to lift up to 25 pounds at times. Disclaimer: This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job. Federal Contractor - Equal Opportunity Employer M/F/Disabled/Vets

Information :

• Company : First US Bank
• Position : Teller
• Location : Gilbertown, AL
• Country : US