Front Desk Client Care Specialist

Front Desk Client Care Specialist - Evenings and Saturdays

Business Hours:

Monday 9:00am-3:00pm,

Tuesday thru Friday 9:00am-7:00pm,

Saturday 9:00am-5:00pm

As a Front Desk Client Care Specialist, youll be the first point of contact for our valued clients, setting the tone for their Wingate experience. You will play a vital role in coordinating service appointments and ensuring seamless communication between clients and staff. This role is ideal for someone highly organized, detail-oriented, and passionate about providing top-tier customer service.

Key Responsibilities:

• Welcome clients with warmth and professionalism during check-in and check-out.
• Schedule and coordinate appointments using our advanced booking system.
• Communicate effectively with clients and team members via phone, email, text, and face-to-face interactions.
• Ensure smooth day-to-day operations by keeping the front desk area organized and efficient.
• Provide information on our services, packages, and promotions to enhance the client experience.
• Address client inquiries and resolve issues promptly and professionally.

What Were Looking For:

• A positive attitude and excellent communication skills.
• At least 1 year of customer service experience, preferably in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency with computers and the ability to quickly learn new systems.
• Evening and Saturday availability is a must.

Why Join Us?

• Be part of a supportive, collaborative team in a renowned salon and spa.
• Access to exclusive employee discounts on services and products.

If youre ready to bring your exceptional customer service skills to a leading salon and spa, wed love to hear from you!

Job Type: Part-time

Benefits:

• 401(k)

Shift:

• Evening shift

Work Location: In person

Information :

• Company : Wingate Salon & Spa
• Position : Front Desk Client Care Specialist
• Location : Stratham, NH
• Country : US