Medical Front Office

The Front Desk is responsible for greeting of all patients, answering phone calls, assisting patients with questions regarding services and products, booking all appointments, checking the patient in for their treatment and charging for services performed. Additionally assists with transitional cleaning of treatment rooms and reception area as needed.

Duties and Responsibilities:-Properly open and close the office each day according to Standard Operating Procedures.

-Accurately book, change and cancel appointments.

-Acknowledge and greet everyone who enters and leaves the facility.

-Ensure that treatment rooms and reception area are clean and stocked for flow of in-coming and out-going patients.

-Ensure that the check-in and payment is handled in accordance with company policy by processing cash, credit card and credit transactions accurately.

-Provide detailed descriptions of treatments and services.

-Comfortability with Social Media.

-Ability to maintain monthly newsletter and office specials

-Can promptly, efficiently and accurately prepare charts and miscellaneous correspondence.

-Utilize office computers with skill and proficiency; document patient information and maintain patient charts.

-Answer the phone promptly and sue the patients name throughout the phone conversation; operate phone system accurately and efficiently.

-Handles patients questions and concerns promptly, professionally and courteously.

-Maintain complete confidentiality in all matters in accordance with company policy.

-Provide accurate, appropriate and immediate responses to all requests by patients, ensuring complete patient satisfaction.

-Maintain a clean; safe, fully stocked and well organized work area.

-Develop ability to work without constant direct supervision.

-Maintain a positive attitude and contribute toward a quality work environment.

Position Requirements:

-Maintain professional appearance/ attire

-Must be detail-oriented and have ability to multi-task.

-Ability to be efficient and productive in a fast-paced environment

-Must have enthusiasm and possess excellent customer service skills

-Enjoy working with people and possess a friendly and outgoing personality.

_Excellent communication, listening and computer skills.

Join our team and contribute to creating a welcoming environment for our patients while ensuring smooth operations at the front desk!

Job Type: Full-time

Medical Specialty:

• Medical-Surgical

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Information :

• Company : Folsom Plastic Surgery, PC
• Position : Medical Front Office
• Location : Folsom, CA
• Country : US