Outbound Sales Representative

Outbound Sales Reps at RUI are responsible for contacting existing and new customers regarding upgrades to their Internet services. Armed with superior product knowledge and a passion for customer satisfaction, you will provide solutions to customer needs in a fast-paced and energetic environment.

Must have open availability Monday - Friday, 8am - 8pm EST. You will receive your set 8 hour shift during your first week of training. Training is two weeks and the hours are Monday - Friday 9am to 6pm EST.

Work-at-home Requirements

• Download Speed 100 Mbps and 25 Mbps upload speed (minimum)
• Make sure to test your speed at speedtest.net
• Quiet workspace free of background noise and distractions
• Private area acceptable for webcam use
• Internet Connection
• Must have a cell phone (for emergencies) and headset
• Laptop will be provided

Essential Duties and Responsibilities: (Other duties may be assigned)

• Maintain relationships with existing and new customers
• Must be comfortable making outbound calls to upgrade, offer promotions, retain customers, or regain customers.
• Deliver prepared sales pitch, reading from scripts that describe products or services, to influence potential customers to purchase a product or service
• Listen to customer concerns with the goal of identifying the causes of the problem
• Solve customer challenges and regain customer confidence by using empathy, and building rapport with customers
• General knowledge of company, products, and/or services
• Obtain customer information and enter data into various CRM systems
• Adhere to QA requirements and utilize a call flow
• Comply with federal and state regulations, as well as company and client policy, with regards to the handling of confidential consumer information

Must Haves:

• Sales and customer service experience (call center, retail, door-to-door)
• Persuasive, not aggressive
• Proficient with technology applications; email, internet browsers, search engines and data management systems
• Ability to work independently as well as part of a team
• Excellent communication skills (professional demeanor)
• Ability to multi-task, stay focused and self-manage

What we offer:

• Exciting Work Environment
• Competitive base pay + lucrative commission
• Paid Training
• Paid Time-Off
• Medical, dental, and vision insurance

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Shift:

• 8 hour shift

Supplemental Pay:

• Commission pay

Work Location: Remote

Information :

• Company : RUI
• Position : Outbound Sales Representative
• Location : Remote in Georgia
• Country : US